Shipping costs and delivery times?

We deliver to your home with no minimum purchase We have 3 companies in charge of shipping in our online store: Nacex, Correos and UPS (for international Europe). Each distributor will provide you with a different price depending on the address and shipping days you select. You can select the one that suits you best in the Payment section.

This way we optimize the prices and you have the freedom to choose..

Shipping to any point in Spain (Peninsula and Balearic Islands) and Portugal is free for purchases over 60€.

If you want to place an order from another country outside Europe, you can contact us through the contact form on the left of the page or through the section contact.

How to use a coupon?

A coupon is synonymous with joy. And we want you to use it well: you must include the coupon code during the payment process of the products, in the section of Cart.

The coupons will in no case cover the amount of the shipping cost and cannot be applied once the purchase has been completed or the coupon has expired.

Affiliate coupons can be used for all products on the website except those already discounted.

Would you like to return a product?

No problem, these things happen and it is very simple. You have 14 days to return products purchased at Bowser Bcn’s online store. You will find the steps to follow in the section of returns.

How can I pay?

You can make your purchase safely with debit/credit card or through the payment platform Paypal.

Currently we accept payments by Bizum. If you select this method, you will receive an order confirmation e-mail where you will be informed of the steps to follow to make the payment.

No transfer or cash on delivery payments are accepted.

Do you need the bill?

You can write us in the section of contact indicating the order number and requesting the invoice. The data will be the same as the ones you have indicated in the Invoice Details section at the time of purchase.

Are the payments secure?

We guarantee that the information transfer process is 100% secure.

For this purpose, our server (https://) uses the SSL protocol that guarantees the security of the data in the communication with the payment systems. This tool encrypts all the data necessary for the information of the order.

We do not have the possibility to store your card details, it will only be used to validate your data during the payment process.

If payment is made by PayPal, this service requires authentication within your platform, and this, offers communication by SSL protocol to ensure data encryption during the transaction on that platform.

Do you want to collaborate with us?

At Bowser we are open to collaborations with other companies or people who share our values to create a common project. Write to us at contact.